Terms of service

Effective Date: 07th April, 2026
Last Updated: 07th April, 2026

Please read these Terms and Conditions ("Terms") carefully before using www.TheTrulyRooted.in (the "Website"), operated by NextInology Ventures Limited ("Company," "we," "us," or "our"), a company incorporated under the Companies Act, 2013 (CIN: U14101DL2025PLC455260).

By accessing or placing an order on our Website, you ("User," "Customer," "you") agree to be bound by these Terms. If you do not agree, please do not use our Website.

1. About Us

NextInology Ventures Limited operates the brand The Truly Rooted, selling packaged spice products through its website at www.TheTrulyRooted.in.

  • Registered Office: Innov8 Ras Vilas Lower Gr Flr, Salcon Rasvilas, D-1 Saket, South Delhi, Delhi – 110017
  • Billing Office: 402, Shiven Square, Adajan, Nr Blue Life, Surat, Gujarat – 394510
  • GSTIN: 24AAKCN8470E1ZB
  • CIN: U14101DL2025PLC455260
  • Email: ventures@nextinology.com
  • Phone: +91-7374-010-010

2. Eligibility

You must be at least 18 years of age and legally capable of entering into a binding contract under Indian law to use this Website or place an order. By using this Website, you represent and warrant that you meet these requirements.

3. Products and Pricing

  • All products listed on our Website are subject to availability.
  • Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes (GST) unless otherwise stated.
  • We reserve the right to change prices at any time without prior notice.
  • Product images on the Website are for illustrative purposes; actual product packaging may vary slightly.

4. Orders and Payment

  • Placing an order constitutes an offer to purchase the selected product(s) at the listed price.
  • We reserve the right to accept or reject any order at our discretion.
  • Order confirmation will be sent to your registered email address upon successful placement.
  • All payments are processed securely through Razorpay. We accept UPI, credit/debit cards, net banking, and wallets as supported by Razorpay.
  • We do not store your payment card information.
  • In the event of a payment failure, please retry or contact our support team.

5. GST and Invoicing

GST invoices will be issued under:

  • Entity: NextInology Ventures Limited
  • GSTIN: 24AAKCN8470E1ZB
  • Billing Address: 402, Shiven Square, Adajan, Surat, Gujarat – 394510

6. Shipping and Delivery

  • We ship across India. Delivery timelines may vary based on your location and the logistics partner assigned.
  • Estimated delivery times are indicative and not guaranteed. Delays due to courier issues, natural events, or force majeure are beyond our control.
  • Risk of loss and title for products passes to you upon delivery.
  • Please ensure the delivery address provided is accurate. We are not liable for non-delivery due to incorrect addresses provided by the customer.

7. Cancellations

  • Cancellation requests must be raised before the order is dispatched.
  • Once an order has been dispatched, it cannot be cancelled.
  • To request cancellation, contact us at ventures@nextinology.com or +91-7374-010-010 with your order details.

8. Returns, Refunds, and Replacements

Please refer to our Return & Refund Policy for detailed information. In summary:

  • We accept returns or offer replacements only in cases of damaged, defective, or incorrect products.
  • Perishable and food products are not eligible for return based on personal taste preferences.

9. Intellectual Property

All content on this Website — including text, logos, brand name, product images, and design — is the intellectual property of NextInology Ventures Limited or its licensors. Unauthorised use, reproduction, or distribution is strictly prohibited.

10. Disclaimer

Products sold are food items for culinary use only. We make no medical or health claims. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

11. Limitation of Liability

To the maximum extent permitted by law, NextInology Ventures Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Website or products. Our total liability in any circumstance shall not exceed the amount paid by you for the specific order giving rise to the claim.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat, India.

13. Amendments

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Continued use of the Website after such changes constitutes your acceptance.

14. Contact

For any queries regarding these Terms, please contact:

NextInology Ventures Limited Email: ventures@nextinology.com Phone: +91-7374-010-010 Website: www.TheTrulyRooted.in

For any questions, contact us at ventures@nextinology.com.